Frequently Asked Questions

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1. How much space do I need?  We ask that each location has approximately 15ft on each side to ensure safety of attending guests and inflatable equipment. If you're unsure of your location, contact us and we will be happy to do an in-person location visit to ensure your rental location is safe for all. 

2. How many people can fit inside? Each inflatable unit has a different guest capacity. 

3. Do you deliver and setup? Yes, we deliver, setup, give you a quick safety tutorial to ensure precautions are in order and we pickup at the end of your reservation. 

4. What is required to secure my date? To secure your date, you need to complete the booking on our website and pay the 25% non-refundable deposit. 

5. What happens if it rains? In the event of inclement weather, Xxclusive Inflatables reserve the right to reschedule or cancel the rental in the interest of safety of our client and our team. ​If the reservation is cancelled due to these circumstances, the client will have the option to reschedule to the next available time and/or date.

6. How far do you travel? Free delivery is for locations within 50 miles of Auburn, AL. If your location is outside of the established radius, there will be a delivery fee of $2/mile both ways. 

7. Can I add tables and chairs? Yes, there are multiple upgrades we offer. From chairs, tables, decorations and don't forget a generator if your location does not have a single outlet for the inflatable unit only. 

8. Can I add a projector or movie setup? Yes, you can choose from a variety of party experiences and upgrades that we offer, ie. Glow Party, Movie Night, Romance Package, projector, backdrop designs, etc.

9. How far in advance should I book? We ask that you book as soon as possible to secure your date. Weekends fill up fast. The system will allow you to book no later than 2 weeks prior to the date.